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Pranith M
1 reviews | Active since Jan 2018
19 Feb 2019, 11:59
Cellc *****
Bought a sim card from Cellc Carlswald store on a deal for black friday for 50 GB for R500 but only 18 GB's were allocated and customer care is not ready to help with it.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
19 Feb 2019, 12:10Good afternoon Pranith
One of our team members will investigate this matter and assist. Do expect communication.
Regards
Cell C | PN
One of our team members will investigate this matter and assist. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Feb 2019, 12:10
Official
Good afternoon Pranith
One of our team members will investigate this matter and assist. Do expect communication.
Regards
Cell C | PN
One of our team members will investigate this matter and assist. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
19 Feb 2019, 15:14Lungile has been in contact with you to assist with this matter. She confirmed that the SIM was activated on 24/11/18 and a full 50 GB was loaded.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply19 Feb 2019, 15:14
Official
Lungile has been in contact with you to assist with this matter. She confirmed that the SIM was activated on 24/11/18 and a full 50 GB was loaded.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
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Pranith M's updateReviewer Update
19 Feb 2019, 16:36Thanks for the response. The confusion was that call center agent informed me that only 18 GB was loaded instead of 50 GB.
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Pranith M's update19 Feb 2019, 16:36
Reviewer Update
Thanks for the response. The confusion was that call center agent informed me that only 18 GB was loaded instead of 50 GB.