JP
Jaun P

1 reviews | Active since Dec 2010

02 Aug 2021, 04:33

CELLC FOREVER *****ING FROM CLIENTELE

Who gave you the right to debit my account on the 1st if August? JUST ANOTHER REASON TO NOT ENTER A CONTRACT WITH CELL C. is this now because this contract has ended and I now done with you parasites? Was this the final debit order to be rid of you AS I SIGNED FOR THE END OF EACH MONTH??? YOU REALISE THIS IS THEFT....

0
Replies (4)
Cell C
Cell C's reply02 Aug 2021, 07:45
Official
Hi Jaun  

Thank you for contacting Cell C. 

When did you submit the cancellation request? 

Regards
^MP

Best regards,

JP
Jaun P's update02 Aug 2021, 08:08
Reviewer Update
As per the sms received it was submitted on the 2nd of June and the sms states that the contract will end on 19/08/2021, so I am assuming that Cell C just went and debited my account for the debit order that would have gone off at the end of August now........ i.e *****ING FROM ME......
Cell C
Cell C's reply02 Aug 2021, 13:33
Official
As per the system, the cancellation was processed on the 07/06/2021, SMS sent "Your cancellation request was processed successfully and your contract will be terminated on 19/08/2021". Which means you have been billed accordingly.

^PN

Best regards,

JP
Jaun P's update02 Aug 2021, 13:45
Reviewer Update
Again, ANSWER MY QUESTION PLEASE..... Will there then not be another debit order in August? Was this the final debit order?????? Am I now done with Cell C