CELLC FOR YOURSELVE AND NOT THE INSTITUTION

I'm appalled by the service or the lack thereof by the cellc staff, I walked into the cellc store in sandton city on the 16/12/2015 to have my phone blacklisted and was given a run around after about what seemed like forever some unfriendly lady from the back office emerged to scan my form and id copy and also sent an email to the head office to have my phone blacklisted.<br> <br> to this day the 07/01/2016 my phone is still not blacklisted after numerous calls to the call center and physical visits to the branch. I have given an alternative number to be called on and the manager Itumeleng Mphahlane was to call me and explain the hold up but to this day im still waiting for her call or for someone in the technical department to call me and advice. I spent the entire holidays without the cellphone because my insurance company cannot process the claim without the ITC number...im beyond frustrated to think I ported my number to them I'm considering taking my nimber back to MTN once this issue has been finalized if ever.