Cellc for themselves

<p>I did an early upgrade on my contract and received my iPhone. After a month I found out the device was faulty. It went in for repairs. After a month I had not heard anything from Cellc. The find my iphone was on and no-one had contacted me. Another month passed and I have still not heard anything from Cellc. They had app**** and received credit on my account for the phone as it was completely broken. However I still cannot receive another phone as they dont have a reference number. So as it stands, I cannot receive a new phone as they dont have the number, I have been without a phone for 3 months and cellc does not inform their clients on anything. Do not buy anything from cellc. Their service is 0/10. Im moving all my stuff to Vodacom. I cannot believe I recommended them.</p>