TD
T D

1 reviews | Active since Apr 2019

22 Apr 2019, 20:21

CellC for life... literally (Part III)

This is part III in a so far never-ending series of complaints with regards to CellC. It appears that CellC is incapable of cancelling my fibre contract.

Part I: https://www.hellopeter.com/cell-c/reviews/cellc-for-life-literally- ********** Part II: https://www.hellopeter.com/cell-c/reviews/cellc-for-life-literally-part-ii- **********

Hi CellC! Yes, I am still here. My fibre line has still not been cancelled after I requested a cancellation on 27 February 2019! I duly served my one month notice period, yet you continue to invoice me! The new tenant at my previous residence still cannot use the fibre line as you have not cancelled my fibre contract! Following my second complaint on this forum, you never even bothered to provide any feedback... is Lungile still following-up?

Here is hoping that third time's a charm!

0
Replies (1)
Cell C
Cell C's reply23 Apr 2019, 10:52
Official
Good morning Timothy

Kindly note that a follow-up request has been sent to Fibre for assistance. We apologize for the poor service you have experienced.

Regards
Cell C | PN