DR
Danielle R
1 reviews | Active since Nov 2025
24 Nov 2025, 20:59
Cellc Fools
I've has the ****en badest experience with that Cellc wanna B's. All i wanted was a Cellc sim swap but i had to go over mountains an threw valley's but still don't have my ****en number back. Last week my sister did a mtn sim swap without putting a foot out of our house. I had to ****ing give out traveling but still don't have my old number. Cellc is the ****en ***kest network ever. I'll refer no one to join Cellc they'll be so sorry course yor Cellc is a ****en problem i need to get my old number back *** is my old number and i have an unrica sim card serial number *** please i need my old number back
Helpful (0)
Replies (47)0
Replies (47)
Cell C's replyOfficial
25 Nov 2025, 00:15Dear Danielle R,
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration this has caused and understand how important it is to have your number restored.
To assist you with your SIM swap and recovering your old number, we’ll need to verify the following details:
The Cell C number you want to restore (you’ve provided ***, thank you)
The RICA serial number of your new SIM card (you’ve provided ***)
Once these details are verified, our support team will contact you to guide you through the process and work on restoring your number. Please note that SIM swap support hours are from 07:00am to 20:00pm, Monday to Sunday.
Regards,
Cell C | SM
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration this has caused and understand how important it is to have your number restored.
To assist you with your SIM swap and recovering your old number, we’ll need to verify the following details:
The Cell C number you want to restore (you’ve provided ***, thank you)
The RICA serial number of your new SIM card (you’ve provided ***)
Once these details are verified, our support team will contact you to guide you through the process and work on restoring your number. Please note that SIM swap support hours are from 07:00am to 20:00pm, Monday to Sunday.
Regards,
Cell C | SM
Best regards,
Cell C's reply25 Nov 2025, 00:15
Official
Dear Danielle R,
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration this has caused and understand how important it is to have your number restored.
To assist you with your SIM swap and recovering your old number, we’ll need to verify the following details:
The Cell C number you want to restore (you’ve provided ***, thank you)
The RICA serial number of your new SIM card (you’ve provided ***)
Once these details are verified, our support team will contact you to guide you through the process and work on restoring your number. Please note that SIM swap support hours are from 07:00am to 20:00pm, Monday to Sunday.
Regards,
Cell C | SM
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration this has caused and understand how important it is to have your number restored.
To assist you with your SIM swap and recovering your old number, we’ll need to verify the following details:
The Cell C number you want to restore (you’ve provided ***, thank you)
The RICA serial number of your new SIM card (you’ve provided ***)
Once these details are verified, our support team will contact you to guide you through the process and work on restoring your number. Please note that SIM swap support hours are from 07:00am to 20:00pm, Monday to Sunday.
Regards,
Cell C | SM
Best regards,
DR
Danielle R's updateReviewer Update
25 Nov 2025, 07:05I just need to get my old number back course oh my word Cellc is really wasting my time and money
DR
Danielle R's update25 Nov 2025, 07:05
Reviewer Update
I just need to get my old number back course oh my word Cellc is really wasting my time and money
Cell C's replyOfficial
25 Nov 2025, 07:48Dear Danielle Rossouw ,
We will contact you during the course of the day.
Regards
Cell C | NT
We will contact you during the course of the day.
Regards
Cell C | NT
Best regards,
Cell C's reply25 Nov 2025, 07:48
Official
Dear Danielle Rossouw ,
We will contact you during the course of the day.
Regards
Cell C | NT
We will contact you during the course of the day.
Regards
Cell C | NT
Best regards,
Cell C's replyOfficial
25 Nov 2025, 07:56Dear Danielle R,
Your request has been sent to our support team who will be in touch to assist.
Cell C | DA
Your request has been sent to our support team who will be in touch to assist.
Cell C | DA
Best regards,
Cell C's reply25 Nov 2025, 07:56
Official
Dear Danielle R,
Your request has been sent to our support team who will be in touch to assist.
Cell C | DA
Your request has been sent to our support team who will be in touch to assist.
Cell C | DA
Best regards,
DR
Danielle R's updateReviewer Update
25 Nov 2025, 11:37When are u guys phoning course i just can't wait whole day I'm available right now
DR
Danielle R's update25 Nov 2025, 11:37
Reviewer Update
When are u guys phoning course i just can't wait whole day I'm available right now
Cell C's replyOfficial
25 Nov 2025, 11:59You will be contacted as soon as your request has been assigned to a consultant.
Cell C | DA
Cell C | DA
Best regards,
Cell C's reply25 Nov 2025, 11:59
Official
You will be contacted as soon as your request has been assigned to a consultant.
Cell C | DA
Cell C | DA
Best regards,
DR
Danielle R's updateReviewer Update
25 Nov 2025, 13:45Someone from Cellc phoned he ****en said i must email copy of my ID document i did email it but still didn't get my ****ing sim swap what the hell is going on with Cellc
DR
Danielle R's update25 Nov 2025, 13:45
Reviewer Update
Someone from Cellc phoned he ****en said i must email copy of my ID document i did email it but still didn't get my ****ing sim swap what the hell is going on with Cellc
DR
Danielle R's updateReviewer Update
25 Nov 2025, 14:18The guy of Cellc phoned me but he said i must email a copy of my ID document which i did but still no ****ing sim swap
DR
Danielle R's update25 Nov 2025, 14:18
Reviewer Update
The guy of Cellc phoned me but he said i must email a copy of my ID document which i did but still no ****ing sim swap
Cell C's replyOfficial
25 Nov 2025, 14:29Could you please confirm the email address you sent your ID document to, as well as the email address you sent it from so that we can trace your mail?
Regards,
Cell C | TM
Regards,
Cell C | TM
Best regards,
Cell C's reply25 Nov 2025, 14:29
Official
Could you please confirm the email address you sent your ID document to, as well as the email address you sent it from so that we can trace your mail?
Regards,
Cell C | TM
Regards,
Cell C | TM
Best regards,
DR
Danielle R's updateReviewer Update
25 Nov 2025, 18:32*** and it was send from *** now he wants a proof of address which i don't have course all the bills comes on my Mother's name and what's going on here just for a sim swap
DR
Danielle R's update25 Nov 2025, 18:32
Reviewer Update
*** and it was send from *** now he wants a proof of address which i don't have course all the bills comes on my Mother's name and what's going on here just for a sim swap
Cell C's replyOfficial
25 Nov 2025, 19:28Our support team will reach out to you.
Cell C | LD
Cell C | LD
Best regards,
Cell C's reply25 Nov 2025, 19:28
Official
Our support team will reach out to you.
Cell C | LD
Cell C | LD
Best regards,
DR
Danielle R's updateReviewer Update
26 Nov 2025, 09:46Guys please stay away from Cellc u can see what i must go threw just for a simple sim swap. So when r u phoning course I'm available now
DR
Danielle R's update26 Nov 2025, 09:46
Reviewer Update
Guys please stay away from Cellc u can see what i must go threw just for a simple sim swap. So when r u phoning course I'm available now
DR
Danielle R's updateReviewer Update
26 Nov 2025, 09:48What the **** is happening here
DR
Danielle R's update26 Nov 2025, 09:48
Reviewer Update
What the **** is happening here
Cell C's replyOfficial
26 Nov 2025, 10:17Dear Danielle R,
We sincerely apologise for the frustration this has caused. To complete the SIM swap, our support team requires a copy of your ID and a proof of address.
Since the bills are in your mother’s name, you can provide an alternative document such as a bank statement dated within the last 3 months as proof of address.
Once we receive these documents, the SIM swap can be processed promptly. Our support team will also reach out to guide you through the next steps.
We appreciate your patience and understanding.
Regards,
Cell C | ZM
We sincerely apologise for the frustration this has caused. To complete the SIM swap, our support team requires a copy of your ID and a proof of address.
Since the bills are in your mother’s name, you can provide an alternative document such as a bank statement dated within the last 3 months as proof of address.
Once we receive these documents, the SIM swap can be processed promptly. Our support team will also reach out to guide you through the next steps.
We appreciate your patience and understanding.
Regards,
Cell C | ZM
Best regards,
Cell C's reply26 Nov 2025, 10:17
Official
Dear Danielle R,
We sincerely apologise for the frustration this has caused. To complete the SIM swap, our support team requires a copy of your ID and a proof of address.
Since the bills are in your mother’s name, you can provide an alternative document such as a bank statement dated within the last 3 months as proof of address.
Once we receive these documents, the SIM swap can be processed promptly. Our support team will also reach out to guide you through the next steps.
We appreciate your patience and understanding.
Regards,
Cell C | ZM
We sincerely apologise for the frustration this has caused. To complete the SIM swap, our support team requires a copy of your ID and a proof of address.
Since the bills are in your mother’s name, you can provide an alternative document such as a bank statement dated within the last 3 months as proof of address.
Once we receive these documents, the SIM swap can be processed promptly. Our support team will also reach out to guide you through the next steps.
We appreciate your patience and understanding.
Regards,
Cell C | ZM
Best regards,
DR
Danielle R's updateReviewer Update
26 Nov 2025, 15:35I did send my ****en proof of address already now what's the ****ing holdup
DR
Danielle R's update26 Nov 2025, 15:35
Reviewer Update
I did send my ****en proof of address already now what's the ****ing holdup
Cell C's replyOfficial
26 Nov 2025, 15:44We sincerely apologise for the delay and understand your frustration. Rest assured, your request is being prioritised, and a team member will reach out to you shortly to guide you through the next steps. We appreciate your patience.
Cell C | ZM
Cell C | ZM
Best regards,
Cell C's reply26 Nov 2025, 15:44
Official
We sincerely apologise for the delay and understand your frustration. Rest assured, your request is being prioritised, and a team member will reach out to you shortly to guide you through the next steps. We appreciate your patience.
Cell C | ZM
Cell C | ZM
Best regards,
DR
Danielle R's updateReviewer Update
26 Nov 2025, 17:05I did send a copy of my ID and it sended a proof of address this morning already
DR
Danielle R's update26 Nov 2025, 17:05
Reviewer Update
I did send a copy of my ID and it sended a proof of address this morning already
Cell C's replyOfficial
26 Nov 2025, 17:29Dear Danielle,
Thank you for sending your ID and proof of address. We sincerely apologise for the continued delay and understand your frustration. Your SIM swap request is being prioritised, and a member of our support team will contact you shortly to complete the process. We appreciate your patience.
Cell C | CM
Thank you for sending your ID and proof of address. We sincerely apologise for the continued delay and understand your frustration. Your SIM swap request is being prioritised, and a member of our support team will contact you shortly to complete the process. We appreciate your patience.
Cell C | CM
Best regards,
Cell C's reply26 Nov 2025, 17:29
Official
Dear Danielle,
Thank you for sending your ID and proof of address. We sincerely apologise for the continued delay and understand your frustration. Your SIM swap request is being prioritised, and a member of our support team will contact you shortly to complete the process. We appreciate your patience.
Cell C | CM
Thank you for sending your ID and proof of address. We sincerely apologise for the continued delay and understand your frustration. Your SIM swap request is being prioritised, and a member of our support team will contact you shortly to complete the process. We appreciate your patience.
Cell C | CM
Best regards,
DR
Danielle R's updateReviewer Update
26 Nov 2025, 18:50Yes i understand but im still waiting on u guys to phone me
DR
Danielle R's update26 Nov 2025, 18:50
Reviewer Update
Yes i understand but im still waiting on u guys to phone me
Cell C's replyOfficial
26 Nov 2025, 19:17We apologise for the delay.
We have asked that the Team contacts you to assist with the SIM swap. To verify that the documents have been received, please confirm the email address you have sent them to.
Regards,
Cell C | NZ
We have asked that the Team contacts you to assist with the SIM swap. To verify that the documents have been received, please confirm the email address you have sent them to.
Regards,
Cell C | NZ
Best regards,
Cell C's reply26 Nov 2025, 19:17
Official
We apologise for the delay.
We have asked that the Team contacts you to assist with the SIM swap. To verify that the documents have been received, please confirm the email address you have sent them to.
Regards,
Cell C | NZ
We have asked that the Team contacts you to assist with the SIM swap. To verify that the documents have been received, please confirm the email address you have sent them to.
Regards,
Cell C | NZ
Best regards,
DR
Danielle R's updateReviewer Update
27 Nov 2025, 02:40***
DR
Danielle R's update27 Nov 2025, 02:40
Reviewer Update
***
DR
Danielle R's updateReviewer Update
27 Nov 2025, 06:52I've sended the email address where i sended my documents to
DR
Danielle R's update27 Nov 2025, 06:52
Reviewer Update
I've sended the email address where i sended my documents to
Cell C's replyOfficial
27 Nov 2025, 08:06Dear Danielle R,
Thank you for providing the email address where you sent your documents.
We have noted the information and have notified our support team. The assigned agent will be in touch with you shortly to assist further.
We appreciate your patience while we work on resolving this matter.
Kind regards,
Cell C | MMa
Thank you for providing the email address where you sent your documents.
We have noted the information and have notified our support team. The assigned agent will be in touch with you shortly to assist further.
We appreciate your patience while we work on resolving this matter.
Kind regards,
Cell C | MMa
Best regards,
Cell C's reply27 Nov 2025, 08:06
Official
Dear Danielle R,
Thank you for providing the email address where you sent your documents.
We have noted the information and have notified our support team. The assigned agent will be in touch with you shortly to assist further.
We appreciate your patience while we work on resolving this matter.
Kind regards,
Cell C | MMa
Thank you for providing the email address where you sent your documents.
We have noted the information and have notified our support team. The assigned agent will be in touch with you shortly to assist further.
We appreciate your patience while we work on resolving this matter.
Kind regards,
Cell C | MMa
Best regards,
DR
Danielle R's updateReviewer Update
27 Nov 2025, 08:51I'm taking my daughter to the hospital so I'm available now course I've been waiting very long for a consultant to phone me
DR
Danielle R's update27 Nov 2025, 08:51
Reviewer Update
I'm taking my daughter to the hospital so I'm available now course I've been waiting very long for a consultant to phone me
Cell C's replyOfficial
27 Nov 2025, 09:00Thank you for your message.
We sincerely apologize for the delay and understand the urgency of your situation. Please be assured that our support team has been informed, and the assigned consultant will contact you as soon as possible.
We appreciate your patience and understanding.
Regards,
Cell C | MMa
We sincerely apologize for the delay and understand the urgency of your situation. Please be assured that our support team has been informed, and the assigned consultant will contact you as soon as possible.
We appreciate your patience and understanding.
Regards,
Cell C | MMa
Best regards,
Cell C's reply27 Nov 2025, 09:00
Official
Thank you for your message.
We sincerely apologize for the delay and understand the urgency of your situation. Please be assured that our support team has been informed, and the assigned consultant will contact you as soon as possible.
We appreciate your patience and understanding.
Regards,
Cell C | MMa
We sincerely apologize for the delay and understand the urgency of your situation. Please be assured that our support team has been informed, and the assigned consultant will contact you as soon as possible.
We appreciate your patience and understanding.
Regards,
Cell C | MMa
Best regards,
DR
Danielle R's updateReviewer Update
27 Nov 2025, 14:58U guys think I'm a fool 1st it was Copy of ID Document 2ndly it was proof of address 3rdly it is clearer copy of ID Document now the 4th time affadavits I'm gonna sue u Cellc clowns course u supposed to get those people off the streets who gives out sim cards for free u wanna cum an take me for a ****ing fool I'm also putting u Clowns in the last tabloid there is on the market so just bear in mind u **** with the wrong person
DR
Danielle R's update27 Nov 2025, 14:58
Reviewer Update
U guys think I'm a fool 1st it was Copy of ID Document 2ndly it was proof of address 3rdly it is clearer copy of ID Document now the 4th time affadavits I'm gonna sue u Cellc clowns course u supposed to get those people off the streets who gives out sim cards for free u wanna cum an take me for a ****ing fool I'm also putting u Clowns in the last tabloid there is on the market so just bear in mind u **** with the wrong person
DR
Danielle R's updateReviewer Update
27 Nov 2025, 14:59For my ****ing own number are u clowns mad
DR
Danielle R's update27 Nov 2025, 14:59
Reviewer Update
For my ****ing own number are u clowns mad
DR
Danielle R's updateReviewer Update
27 Nov 2025, 15:03People Please stay as far as u can from Cellc
DR
Danielle R's update27 Nov 2025, 15:03
Reviewer Update
People Please stay as far as u can from Cellc
Cell C's replyOfficial
27 Nov 2025, 15:20Dear Danielle R,
Good Day Danielle,
We sincerely apologize for the frustration this process has caused you. We understand how repeated requests for documents can be frustrating.
Please note that these documents are required to verify your identity and ensure that your SIM card and account are secure. This helps protect you from potential ***** and ensures compliance with regulatory requirements.
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
We appreciate your patience and understanding as we work to resolve this matter.
Regards,
Cell C | MMa
Good Day Danielle,
We sincerely apologize for the frustration this process has caused you. We understand how repeated requests for documents can be frustrating.
Please note that these documents are required to verify your identity and ensure that your SIM card and account are secure. This helps protect you from potential ***** and ensures compliance with regulatory requirements.
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
We appreciate your patience and understanding as we work to resolve this matter.
Regards,
Cell C | MMa
Best regards,
Cell C's reply27 Nov 2025, 15:20
Official
Dear Danielle R,
Good Day Danielle,
We sincerely apologize for the frustration this process has caused you. We understand how repeated requests for documents can be frustrating.
Please note that these documents are required to verify your identity and ensure that your SIM card and account are secure. This helps protect you from potential ***** and ensures compliance with regulatory requirements.
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
We appreciate your patience and understanding as we work to resolve this matter.
Regards,
Cell C | MMa
Good Day Danielle,
We sincerely apologize for the frustration this process has caused you. We understand how repeated requests for documents can be frustrating.
Please note that these documents are required to verify your identity and ensure that your SIM card and account are secure. This helps protect you from potential ***** and ensures compliance with regulatory requirements.
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
We appreciate your patience and understanding as we work to resolve this matter.
Regards,
Cell C | MMa
Best regards,
DR
Danielle R's updateReviewer Update
28 Nov 2025, 10:40Now to things easier course I'm now very ... Can't I just phone in for my sim swap or what the **** can I do
DR
Danielle R's update28 Nov 2025, 10:40
Reviewer Update
Now to things easier course I'm now very ... Can't I just phone in for my sim swap or what the **** can I do
Cell C's replyOfficial
28 Nov 2025, 11:04Dear Danielle R,
Thank you for reaching out to Cell C.
We understand that this can be frustrating. You are allowed to perform a SIM swap at our Customer Care, but kindly note that security verification questions will be required for your protection.
Regards,
Cell C | NR
Thank you for reaching out to Cell C.
We understand that this can be frustrating. You are allowed to perform a SIM swap at our Customer Care, but kindly note that security verification questions will be required for your protection.
Regards,
Cell C | NR
Best regards,
Cell C's reply28 Nov 2025, 11:04
Official
Dear Danielle R,
Thank you for reaching out to Cell C.
We understand that this can be frustrating. You are allowed to perform a SIM swap at our Customer Care, but kindly note that security verification questions will be required for your protection.
Regards,
Cell C | NR
Thank you for reaching out to Cell C.
We understand that this can be frustrating. You are allowed to perform a SIM swap at our Customer Care, but kindly note that security verification questions will be required for your protection.
Regards,
Cell C | NR
Best regards,
DR
Danielle R's updateReviewer Update
28 Nov 2025, 14:22I just emailed my affidavit so what now
DR
Danielle R's update28 Nov 2025, 14:22
Reviewer Update
I just emailed my affidavit so what now
Cell C's replyOfficial
28 Nov 2025, 14:30We kindly request that you wait for our support team to contact you.
Regards,
Cell C | NR
Regards,
Cell C | NR
Best regards,
Cell C's reply28 Nov 2025, 14:30
Official
We kindly request that you wait for our support team to contact you.
Regards,
Cell C | NR
Regards,
Cell C | NR
Best regards,
DR
Danielle R's updateReviewer Update
29 Nov 2025, 00:52This is what u said
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
Now u say wait for our support team to contact u
What's really going on here course I'm ... Now
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
Now u say wait for our support team to contact u
What's really going on here course I'm ... Now
DR
Danielle R's update29 Nov 2025, 00:52
Reviewer Update
This is what u said
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
Now u say wait for our support team to contact u
What's really going on here course I'm ... Now
To ensure we can assist you and process your request as quickly as possible, we kindly ask that you provide either a temporary ID, the receipt for your ID application, or an affidavit confirming that you have lost your ID and are awaiting a new one, as advised by one of our support team agents. Once we receive any of these, we will be able to proceed without further delay.
Now u say wait for our support team to contact u
What's really going on here course I'm ... Now
DR
Danielle R's updateReviewer Update
29 Nov 2025, 00:54First as soon as we get one of these documents we'll proceed without any delay. Are u people taking me really for a fool
DR
Danielle R's update29 Nov 2025, 00:54
Reviewer Update
First as soon as we get one of these documents we'll proceed without any delay. Are u people taking me really for a fool
DR
Danielle R's updateReviewer Update
29 Nov 2025, 07:26?
DR
Danielle R's update29 Nov 2025, 07:26
Reviewer Update
?
Cell C's replyOfficial
29 Nov 2025, 07:48We sincerely apologize for the inconvenience. We will follow up with our support team on your behalf and ensure they reach out to you.
Regards,
Cell C | TD
Regards,
Cell C | TD
Best regards,
Cell C's reply29 Nov 2025, 07:48
Official
We sincerely apologize for the inconvenience. We will follow up with our support team on your behalf and ensure they reach out to you.
Regards,
Cell C | TD
Regards,
Cell C | TD
Best regards,
DR
Danielle R's updateReviewer Update
29 Nov 2025, 09:35**** now I'm ****ing .... Of Cellc your what the **** is happening here I'm so... Now ****ing Cellc
DR
Danielle R's update29 Nov 2025, 09:35
Reviewer Update
**** now I'm ****ing .... Of Cellc your what the **** is happening here I'm so... Now ****ing Cellc
Cell C's replyOfficial
29 Nov 2025, 10:29Kindly note that our support team has advised that you submit a clear copy of your ID. Please take a clear photo with your phone or a scanned copy, as the previous copy you sent cannot be accepted.
Regards,
Cell C | TD
Regards,
Cell C | TD
Best regards,
Cell C's reply29 Nov 2025, 10:29
Official
Kindly note that our support team has advised that you submit a clear copy of your ID. Please take a clear photo with your phone or a scanned copy, as the previous copy you sent cannot be accepted.
Regards,
Cell C | TD
Regards,
Cell C | TD
Best regards,
DR
Danielle R's updateReviewer Update
01 Dec 2025, 01:11I've scanned my Documents I have a copy of my ID a proof of address and I have an affidavit saying I lost my ID so what mow
DR
Danielle R's update01 Dec 2025, 01:11
Reviewer Update
I've scanned my Documents I have a copy of my ID a proof of address and I have an affidavit saying I lost my ID so what mow
DR
Danielle R's updateReviewer Update
01 Dec 2025, 01:21I need to get my number back I've app**** for permanent work and there cut of date is today the 1st December successful candidates will be notified telephonically so I need to get my number back if it wasn't for the work I would have never go threw such ****ing trouble only for a sim card. I just need to clear the air **** never again I'll go near a Cellc shop course **** Cellc is a ****en Huge Problem . My sister made a Mtn sim swap in last week she didn't even went outside our house it was 123 then she had her number back But here at Cellc u need to go over mountains and threw valley's just to get your own number back
DR
Danielle R's update01 Dec 2025, 01:21
Reviewer Update
I need to get my number back I've app**** for permanent work and there cut of date is today the 1st December successful candidates will be notified telephonically so I need to get my number back if it wasn't for the work I would have never go threw such ****ing trouble only for a sim card. I just need to clear the air **** never again I'll go near a Cellc shop course **** Cellc is a ****en Huge Problem . My sister made a Mtn sim swap in last week she didn't even went outside our house it was 123 then she had her number back But here at Cellc u need to go over mountains and threw valley's just to get your own number back
Cell C's replyOfficial
01 Dec 2025, 08:03Dear Danielle R,
Thank you for your patience and for providing the scanned documents, proof of address, and affidavit.
We sincerely apologize for the inconvenience and frustration this process has caused, especially given the urgency regarding your permanent work application. We understand how stressful this situation has been and want to assure you that we are prioritizing your case. As per the recent communication from our support team handling your case, the pictures that were previously sent were not clear.
If you do not have a certified copy of your ID, kindly provide either your temporary ID, the receipt, or an affidavit confirming that your ID is lost and that you are awaiting a replacement.
Please allow our team a short period to verify the documents submitted, as this ensures we can process your request securely and avoid *****. In the meantime, our support team has been notified and will reach out to you for further assistance.
We do appreciate your patience and understanding as we work to resolve this matter as quickly as possible.
Regards,
Cell C | MMa
Thank you for your patience and for providing the scanned documents, proof of address, and affidavit.
We sincerely apologize for the inconvenience and frustration this process has caused, especially given the urgency regarding your permanent work application. We understand how stressful this situation has been and want to assure you that we are prioritizing your case. As per the recent communication from our support team handling your case, the pictures that were previously sent were not clear.
If you do not have a certified copy of your ID, kindly provide either your temporary ID, the receipt, or an affidavit confirming that your ID is lost and that you are awaiting a replacement.
Please allow our team a short period to verify the documents submitted, as this ensures we can process your request securely and avoid *****. In the meantime, our support team has been notified and will reach out to you for further assistance.
We do appreciate your patience and understanding as we work to resolve this matter as quickly as possible.
Regards,
Cell C | MMa
Best regards,
Cell C's reply01 Dec 2025, 08:03
Official
Dear Danielle R,
Thank you for your patience and for providing the scanned documents, proof of address, and affidavit.
We sincerely apologize for the inconvenience and frustration this process has caused, especially given the urgency regarding your permanent work application. We understand how stressful this situation has been and want to assure you that we are prioritizing your case. As per the recent communication from our support team handling your case, the pictures that were previously sent were not clear.
If you do not have a certified copy of your ID, kindly provide either your temporary ID, the receipt, or an affidavit confirming that your ID is lost and that you are awaiting a replacement.
Please allow our team a short period to verify the documents submitted, as this ensures we can process your request securely and avoid *****. In the meantime, our support team has been notified and will reach out to you for further assistance.
We do appreciate your patience and understanding as we work to resolve this matter as quickly as possible.
Regards,
Cell C | MMa
Thank you for your patience and for providing the scanned documents, proof of address, and affidavit.
We sincerely apologize for the inconvenience and frustration this process has caused, especially given the urgency regarding your permanent work application. We understand how stressful this situation has been and want to assure you that we are prioritizing your case. As per the recent communication from our support team handling your case, the pictures that were previously sent were not clear.
If you do not have a certified copy of your ID, kindly provide either your temporary ID, the receipt, or an affidavit confirming that your ID is lost and that you are awaiting a replacement.
Please allow our team a short period to verify the documents submitted, as this ensures we can process your request securely and avoid *****. In the meantime, our support team has been notified and will reach out to you for further assistance.
We do appreciate your patience and understanding as we work to resolve this matter as quickly as possible.
Regards,
Cell C | MMa
Best regards,
DR
Danielle R's updateReviewer Update
01 Dec 2025, 18:47First of All threw this whole long experience I went threw with Cellc I just want to give Thanx to Sidwell Mokwena who's working for Cellc and did he's beat with getting my number back. Sidwell Mokwena keep doing your job helping people like me Thank u very much I Salute u one day your work in helping people is gonna pay off Thanks so much
DR
Danielle R's update01 Dec 2025, 18:47
Reviewer Update
First of All threw this whole long experience I went threw with Cellc I just want to give Thanx to Sidwell Mokwena who's working for Cellc and did he's beat with getting my number back. Sidwell Mokwena keep doing your job helping people like me Thank u very much I Salute u one day your work in helping people is gonna pay off Thanks so much
DR
Danielle R's updateReviewer Update
01 Dec 2025, 18:48I got my Old number back
DR
Danielle R's update01 Dec 2025, 18:48
Reviewer Update
I got my Old number back
Cell C's replyOfficial
01 Dec 2025, 19:18Dear Danielle R,
Thank you so much for sharing your experience! We’re thrilled to hear that Sidwell Mokwena was able to assist you and get your number back. Your kind words mean a lot, and we’ll be sure to pass on your appreciation to Sidwell.
We truly value customers like you, and it’s always our goal to provide the best support possible. Thank you once again for taking the time to recognize our team.
Regards,
Cell C | LD
Thank you so much for sharing your experience! We’re thrilled to hear that Sidwell Mokwena was able to assist you and get your number back. Your kind words mean a lot, and we’ll be sure to pass on your appreciation to Sidwell.
We truly value customers like you, and it’s always our goal to provide the best support possible. Thank you once again for taking the time to recognize our team.
Regards,
Cell C | LD
Best regards,
Cell C's reply01 Dec 2025, 19:18
Official
Dear Danielle R,
Thank you so much for sharing your experience! We’re thrilled to hear that Sidwell Mokwena was able to assist you and get your number back. Your kind words mean a lot, and we’ll be sure to pass on your appreciation to Sidwell.
We truly value customers like you, and it’s always our goal to provide the best support possible. Thank you once again for taking the time to recognize our team.
Regards,
Cell C | LD
Thank you so much for sharing your experience! We’re thrilled to hear that Sidwell Mokwena was able to assist you and get your number back. Your kind words mean a lot, and we’ll be sure to pass on your appreciation to Sidwell.
We truly value customers like you, and it’s always our goal to provide the best support possible. Thank you once again for taking the time to recognize our team.
Regards,
Cell C | LD
Best regards,
DR
Danielle R's updateReviewer Update
02 Dec 2025, 00:10It's just my Pleasure
DR
Danielle R's update02 Dec 2025, 00:10
Reviewer Update
It's just my Pleasure
Cell C's replyOfficial
02 Dec 2025, 07:36Dear Danielle R,
Providing you with the best service will always be our top priority as a valued customer.
Regards,
Cell C | PMa
Providing you with the best service will always be our top priority as a valued customer.
Regards,
Cell C | PMa
Best regards,
Cell C's reply02 Dec 2025, 07:36
Official
Dear Danielle R,
Providing you with the best service will always be our top priority as a valued customer.
Regards,
Cell C | PMa
Providing you with the best service will always be our top priority as a valued customer.
Regards,
Cell C | PMa
Best regards,