1 reviews | Active since Feb 2019
Cellc Followup
Would like to comment on the followup that was made to me by cell c. They called me asking me about the issue and they requested I send through proof of payment hence I claim I paid twice after terminating their services.
I sent through the proof of payment and they responded saying the amount they deducted from my account is not the same as the amount I paid via eft am sure the difference was the cents coz had rounded it up. What is the difference there coz the fact is I paid twice and they owe me 706rands of which they claim I owe them thus they still debiting my account every month without my consent. They even sent me to blacklist.
Well I responded to their email asking about the way forward but they did not respond till this day. I made calls to them several times and wasted my airtime again. After several calls I spoke to a lady by name Funiwe hintsho whom I was liaising with via email. She never responded to my last email and promised to call bek n follow up on my issue, I've been waiting since the 26th Nov 2019
Cell c has tarnished my name by sending me to blacklist, I've missed on big opportunities thus I always tell them will sue. When are they going to resolve my issue am tired of them debiting my account when they are the ones owing me.
Kindly assist @helloPeter
We believe that you were requested to forward through you proof of payments but one of our consultants will contact you to discuss the matter.
^MM
We believe that you were requested to forward through you proof of payments but one of our consultants will contact you to discuss the matter.
^MM
