mT
matumelo T

1 reviews | Active since Jul 2015

21 Jul 2015, 15:46

CELLC FINRITE INSURANCE

I lost my phone - which was insured with CellC C-insurance. i paid the excess amount they asked of me and i'm still waiting for the phone till today. i tried calling their call centre number *** - and i cant get through. I sent them emails to [Email Removed] but to no avail no one responds<br> <br> i've wasted alot of money trying to recoup whats mine and still i cant get any response. Cellc is the worst mobile network when coming to rendering customer service and i will never even recommend it to anyone. i just want to get my phone and cancel the damn contract i have with them as their services are useless to me.

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Replies (1)
Cell C
Cell C's reply22 Jul 2015, 09:34
Official
Hello Matumelo8312,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,