Cellc Fibre terrible service

The worst service ever. Would not ever recommend C Fibre to anyone. Consultant are not trained properly and just lie to you and no joy even though I spoke to the floor manager (Ashley) who promised I will be contacted in 24-48 hrs for the installation. I have emailed Cellc fibre on the 21 Oct to move my fibre line as I moved residence. No email response received. To date I have phoned them everyday and the fibre is still not connected. The consultant told me to phone Vumatel directly whereas Cellc should have done so. I have just given up. Thinking of cancelling all my contracts with Cellc and moving to another service provider. A lot of empty promises and just no care for the client. Blatantly no care whatsoever. It is now 3 weeks later and still no commitment to when my fibre will be installed.