CV
Clive V

1 reviews | Active since Mar 2009

13 Dec 2023, 14:47

CellC Fibre taking incompetence to an art level.

I have a number of contracts with CellC. A friend of mine wanted to put in a fibre line with Octotel. I suggested CellC as I found them great before. I have never encountered such total incompetence dealing with a service provider. I have no doubt a nursery school child could have been more efficient. Goodbye CellC.

0
Replies (3)
Cell C
Cell C's reply13 Dec 2023, 15:01
Official
Dear Clive Varejes

Thank you for reaching out.

We're sorry to hear of the unpleasant service received from us thus far. Please give a brief description of what transpired so we can be able to assist accordingly .

Cell C | NH
CV
Clive V's update13 Dec 2023, 18:35
Reviewer Update
It basically is exactly as I stated.
I used CellC at the apartment in question.
I subsequently moved to other premises, where I do use CellC Fibre, just as a matter of interest.
When I left the person who moved in cancelled with CellC and chose another provider.
I convinced them to go bs
CV
Clive V's update13 Dec 2023, 20:13
Reviewer Update
If you had anyone competent in your division that actually is capable of setting up and not cancelling accounts immediately thereafter, it would help.