MM
Mbali M
1 reviews | Active since Jun 2015
08 Feb 2023, 05:38
CellC FIBRE
I am so sick and ****** tired of CellC fibre,Metro fibre and vumatel if it’s ****** incompetence!! Every 2nd month they fail me as a customer and **** UP MY CREDIT SCORE! Not to mention, I have VVM DEBT COLLECTORS HARASSING ME OVET AN ACCOUNT THAT I DO NOT OWE BECAUSE CELL C IS FAILING TO ALLOCATE MANUAL PAYMENTS THAT I MADE LAST YEAR FOR ****S SAKE!!!!!!! I PAID OF MY METRO FIBRE ACC WITH CELL C BEFORE BEING MOVED TO VUMATEL,BUT EVERYDAY VVM IS CALLING ME AND SAYING INOWE THE ACCOUNT,CAN SOMEBODY PLEASE FIX THIS ****** MESS BEFORE I TAJE TIY TO THE OMBUDSMAN! IT’S BEEN ONGOING SINCE SEPTEMBER 2022!!!!!!!!!
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Replies (4)0
Replies (4)MM
Mbali M's updateReviewer Update
21 Feb 2023, 14:19Hi,I’ve sent an email and NO BODY IS GIVING ME FEEDBACK! All I got,was that case was escalated,and this was on 08 February,today is the 21 FEBRUARY!!!
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Mbali M's update21 Feb 2023, 14:19
Reviewer Update
Hi,I’ve sent an email and NO BODY IS GIVING ME FEEDBACK! All I got,was that case was escalated,and this was on 08 February,today is the 21 FEBRUARY!!!
Cell C's replyOfficial
21 Feb 2023, 14:31We apologize for the delayed resolution, we will follow up on with our team and revert back with feedback.
Regards,
^TM
Regards,
^TM
Cell C's reply21 Feb 2023, 14:31
Official
We apologize for the delayed resolution, we will follow up on with our team and revert back with feedback.
Regards,
^TM
Regards,
^TM
MM
Mbali M's updateReviewer Update
03 Mar 2023, 10:29I AM STILL WAITING ON FEEDBACK…”THIS MATTER IS BEING HANDLED” IS NOT FEEDBACK!! ESPECIALLY SINCE THIS HAS BEEN ONGOING FOR MMMMMONTHS!! AND MY CREDIT SCORE HAS BEEN AFFECTED!! MY ITC PROFILE HAS NOT BEEN UPDATED!!! SICKENING TO SAY THE LEAST!!!!!!!
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Mbali M's update03 Mar 2023, 10:29
Reviewer Update
I AM STILL WAITING ON FEEDBACK…”THIS MATTER IS BEING HANDLED” IS NOT FEEDBACK!! ESPECIALLY SINCE THIS HAS BEEN ONGOING FOR MMMMMONTHS!! AND MY CREDIT SCORE HAS BEEN AFFECTED!! MY ITC PROFILE HAS NOT BEEN UPDATED!!! SICKENING TO SAY THE LEAST!!!!!!!
MM
Mbali M's updateReviewer Update
10 Mar 2023, 03:17When will it be resolved? You guys are messing with my credit profile! A payment was made on 5 December and 3 months later you haven’t allocated it and have not updated my credit profile!!
This was not even supposed to be an outstanding balance but BECAUSE YOUR TEAM FAILED TO UPDATE MY CORRECT BANKING DETAILS I HAD TO MAKE A ****EN MANUAL PAYMENT!!!! I AM REALLY LOSING MY ****** PATIENCE AND YOUR INCOMPETENCE IS ****EN ANNOYING!!!!!!!!
This was not even supposed to be an outstanding balance but BECAUSE YOUR TEAM FAILED TO UPDATE MY CORRECT BANKING DETAILS I HAD TO MAKE A ****EN MANUAL PAYMENT!!!! I AM REALLY LOSING MY ****** PATIENCE AND YOUR INCOMPETENCE IS ****EN ANNOYING!!!!!!!!
MM
Mbali M's update10 Mar 2023, 03:17
Reviewer Update
When will it be resolved? You guys are messing with my credit profile! A payment was made on 5 December and 3 months later you haven’t allocated it and have not updated my credit profile!!
This was not even supposed to be an outstanding balance but BECAUSE YOUR TEAM FAILED TO UPDATE MY CORRECT BANKING DETAILS I HAD TO MAKE A ****EN MANUAL PAYMENT!!!! I AM REALLY LOSING MY ****** PATIENCE AND YOUR INCOMPETENCE IS ****EN ANNOYING!!!!!!!!
This was not even supposed to be an outstanding balance but BECAUSE YOUR TEAM FAILED TO UPDATE MY CORRECT BANKING DETAILS I HAD TO MAKE A ****EN MANUAL PAYMENT!!!! I AM REALLY LOSING MY ****** PATIENCE AND YOUR INCOMPETENCE IS ****EN ANNOYING!!!!!!!!