1 reviews | Active since Nov 2012
CellC Fibre and LTE Rollout
<p>Enquired with CellC on Twitter about their lack of coverage of LTE in Lenasia South. </p> <p>Their nonchalant response was that "there is no plan in place". </p> <p>No response as to possible ETA of service. Who doesn't have LTE now? That should be the minimum standard as >90% of devices are LTE enabled. They profess coverage improvement but dont tell you that its bare minimum. Even stable 3G is unavailable at all times in Lenasia South. This is a large community. Why are we overlooked? </p> <p>Deployment of fibre seems to be reserved for affluent suburbs. </p> <p>Get these right and then your subscriptions will improve and then maybe fewer concerns with buyouts of CellC. No wonder its in dire straights. Clients are very savvy and know what they want. </p> <p>Get with the program CellC. at the very least have a rollout plan and communicate it. </p> <p>I received an SMS from CellC telling that fibre is available inn my area. When I enquired i was told sorry for me but nothing yet and no idea when. So why the false adevertising????</p> <p> </p> <p> </p>
Hi Marlan,
Thanks for contacting us and we are hoping that your day is going well so far.
Please note that, every effort is done to improve customer's network experience. Whilst other areas don't have LTE as yet, please be rest assured that we are working 24/7 to ensure that we improve our network. At times the process of upgrading and installing new base stations can take a bid of time but we will continue to work hard to ensure that we deliver.
We will enquire with our network team about the possibility of LTE in your area. Feedback will be provided to you.
Do expect a call from our team.
Regards
TM
Hi Marlan,
Thanks for contacting us and we are hoping that your day is going well so far.
Please note that, every effort is done to improve customer's network experience. Whilst other areas don't have LTE as yet, please be rest assured that we are working 24/7 to ensure that we improve our network. At times the process of upgrading and installing new base stations can take a bid of time but we will continue to work hard to ensure that we deliver.
We will enquire with our network team about the possibility of LTE in your area. Feedback will be provided to you.
Do expect a call from our team.
Regards
TM
Hi Marlan,
Thanks for contacting us and we are hoping that your day is going well so far.
Please note that, every effort is done to improve customer's network experience. Whilst other areas don't have LTE as yet, please be rest assured that we are working 24/7 to ensure that we improve our network. At times the process of upgrading and installing new base stations can take a bid of time but we will continue to work hard to ensure that we deliver.
We will enquire with our network team about the possibility of LTE in your area. Feedback will be provided to you.
Do expect a call from our team.
Regards
TM
Hi Marlan,
Thanks for contacting us and we are hoping that your day is going well so far.
Please note that, every effort is done to improve customer's network experience. Whilst other areas don't have LTE as yet, please be rest assured that we are working 24/7 to ensure that we improve our network. At times the process of upgrading and installing new base stations can take a bid of time but we will continue to work hard to ensure that we deliver.
We will enquire with our network team about the possibility of LTE in your area. Feedback will be provided to you.
Do expect a call from our team.
Regards
TM
