CELLC FIBER, PAY TOP DOLLAR FOR NO SERVICE

If you are looking for a isp, DO NOT USE CFIBER. Search cfiber on hello Peter and you will see NOT 1 customer received feedback. Do not ignore that fact that they dont give you feedback, I did, now I'm in a situation of not having internet for the last 2 days. During the morning hours of Monday my internet went down, by the afternoon I gave them the first call lady picks up confirms my details then puts me on "hold" to check whats wrong then drops the call. Called back now second call lady picks up does all the confirming tells me that they are aware that something is wrong, but they dont know what and dont know how long it will be to fix it. I then send a email hoping I will get better information an I also wanted to know how I will be reimbursed for the days I did not have this service(Dont bother asking this question they just ignor it or tell you they cannot answer that there is a mythical person at admin that can answer but I think this post has not yet been filled at cellc) till date an time I have not received any feedback on my email. Call 3,4 and 5 were not answered Monday starting at just after 17H00 after staying on the line for 15 min+ per call. Call 6 was made the next morning (Tuesday) just after 7 am, lady picks up tells me vumatel has a hardware failure, I then insist on a turnaround time and I pick up between the lines from the call agent that I shouldn't complain for 2 days as there has been people without internet for more than a week. Cellc fiber is great as long as YOU have no problems, because that is just what it is YOU'RE problem not theirs, you have no service but they want to be paid for no service what a great business plan you pay me for what you need and when I can't produce you pay me in any case. With business plans like these they should be making billions and not be in financial constraints. Choose carefully, or you will at one or another time be in the same situation giving your money away for free