CellC Fiber Bad Service
I had a terrible service from Siyabonga Kilani, unfulfilled promises and not returning calls or messages. I already had cancelled the deal but out of desperation I welcome the technician to configure my router in my house. I hope he does not promise his next client for the sake of getting signed docs. I now waiting with patience how are they going to bill me as no one explained that to me.
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Cell C's replyOfficial
28 May 2020, 21:15Good Evening Mphikeleli
Thank you for making contact with Cell C regarding your fibre line.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service agent, Siyabonga.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Our team will be in touch to offer assistance.
^NS
Thank you for making contact with Cell C regarding your fibre line.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service agent, Siyabonga.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Our team will be in touch to offer assistance.
^NS
Best regards,
Cell C's reply28 May 2020, 21:15
Official
Good Evening Mphikeleli
Thank you for making contact with Cell C regarding your fibre line.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service agent, Siyabonga.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Our team will be in touch to offer assistance.
^NS
Thank you for making contact with Cell C regarding your fibre line.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service agent, Siyabonga.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Our team will be in touch to offer assistance.
^NS
Best regards,