RB
Refiloe B
1 reviews | Active since Jun 2021
16 Jan 2025, 17:59
Cellc failed me
I so regret why I ever took a contract phone with you guys...i paid my cellc account earlier than the contract end time.... I even called you guys to change my simcard from contract to just a prepaid Sim... But to my surprise you guys handed me over to nu debt, n now my credit score is messed up n this nu debt just debit my account however n whenever they want... Cellc u failed me
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Cell C's replyOfficial
16 Jan 2025, 18:16Dear Refiloe,
Thank you for contacting Cell C regarding the closure of your Cell C account,
We regret the inconvenience caused, and we sincerely apologize for the situation you're facing with your account and credit score.
To resolve this matter, please provide us with your Cell C number or ID so we can look into your case and escalate it to the relevant team for investigation.
We understand how important this is, and we'll do our best to assist you in resolving the issue.
Regards,
Cell C | MN
Thank you for contacting Cell C regarding the closure of your Cell C account,
We regret the inconvenience caused, and we sincerely apologize for the situation you're facing with your account and credit score.
To resolve this matter, please provide us with your Cell C number or ID so we can look into your case and escalate it to the relevant team for investigation.
We understand how important this is, and we'll do our best to assist you in resolving the issue.
Regards,
Cell C | MN
Cell C's reply16 Jan 2025, 18:16
Official
Dear Refiloe,
Thank you for contacting Cell C regarding the closure of your Cell C account,
We regret the inconvenience caused, and we sincerely apologize for the situation you're facing with your account and credit score.
To resolve this matter, please provide us with your Cell C number or ID so we can look into your case and escalate it to the relevant team for investigation.
We understand how important this is, and we'll do our best to assist you in resolving the issue.
Regards,
Cell C | MN
Thank you for contacting Cell C regarding the closure of your Cell C account,
We regret the inconvenience caused, and we sincerely apologize for the situation you're facing with your account and credit score.
To resolve this matter, please provide us with your Cell C number or ID so we can look into your case and escalate it to the relevant team for investigation.
We understand how important this is, and we'll do our best to assist you in resolving the issue.
Regards,
Cell C | MN