GD
Graham D

1 reviews | Active since Jun 2022

20 Aug 2022, 12:18

CellC ******ion

Since I last posted on Hello Peter CellC promised to sort out the overbilling problem. However I have heard absolutely NOTHING from them. I will see at the end of the month whether they are going to try and ****** money from me again for a contract that never existed and for a service that is not used.

0
Replies (3)
Cell C
Cell C's reply20 Aug 2022, 14:34
Official
Dear Graham,

Thank you for the review. 

We have received and made a follow-up on your query. The last feedback on your query was a request for credit of R 1514.68 to be passed for the late cancellation. We have followed up and requested that you be contacted with an update.

We apologize for the delay.

^NZ

Best regards,

GD
Graham D's update20 Aug 2022, 14:54
Reviewer Update
I will believe this when I see it. Cell C MUST CANCEL the Debit Order on my account IMMEDIATELY! They are acting *******ly trying to gouge money from my account for a non-existent service.
Cell C
Cell C's reply20 Aug 2022, 15:42
Official
Our team will be in touch to assist.

^NZ

Best regards,