CB
Carike B

1 reviews | Active since Jun 2016

01 Jun 2023, 08:35

Cellc empty promises, poor customer Delivery!!!

I am seriously disappointed in the poor customer service delivery that we have experienced at Cellc. I had to upgrade a month ago and we have been waiting for cellc to get stock of the Iphone 14 pro max in purple for more than a month now. They cannot confirm an eta or deliver on their empty promises. This is seriously bad customer service. Both Mtn and Vodacom has stock and we never experienced such poor customer service delivery from them with our company phones. They actually have stock of their advertised products and dont promote products that they dont have or make empty promises. I want to know when you are getting stock Cellc??

0
Replies (5)
Cell C
Cell C's reply01 Jun 2023, 10:30
Official
Good day Carike Bierman

Thank you for reaching out.

We apologize for the inconvenience caused , we're still awaiting stock for the device .

Regards
NH

Best regards,

CB
Carike B's update02 Jun 2023, 07:00
Reviewer Update
And how long will that take? Another month?
Cell C
Cell C's reply02 Jun 2023, 07:42
Official
 Good day Carike Bierman

Unfortunately the's currently no turn ETA advised .

^NH 

Best regards,

CB
Carike B's update08 Jun 2023, 10:06
Reviewer Update
Hi Cell C

Any feedback on the iphone 14 pro max in purple? Another week has passed
Cell C
Cell C's reply08 Jun 2023, 10:20
Official
Good day,

Please note that we are still awaiting stock and there is no ETA. We apologize for the inconvenience.

Regards
^GN

Best regards,