1 reviews | Active since Jul 2017

14 Mar 2023, 11:22

Cellc don't take prepaid users crus ,

Cellc is a problem really this is our of hand we have a cellc network problem with or without loadshedding it's been 3days reporting to the social media team twitter but not working for me , it's not me alone having this issue thanks to Telkom wi-fi for having internet for me to post this cos my cell sim which is my primary sim everything is registered on that sim is down everytime it says not registered to network just because we are prepaid users this is the treatment we getting we have delivery to receive no call sms going in or out the only thing they tell you is reboot ur phone it's been 3 days doing that evaton ext 4 is down on network can their technical support ground team check for us please 🥺

0
Replies (5)
Cell C
Cell C's reply14 Mar 2023, 11:39
Official
Good day Lerato

Thank you for contacting us. 

We sincerely apologies for any inconvenience.  Please provide us with a reference number so that we can follow up on this matter. 

^NT
's update14 Mar 2023, 12:08
Reviewer Update
It was a Twitter inbox communication they didn't give any reference
Cell C
Cell C's reply14 Mar 2023, 13:20
Official
Thank you, we have traced your query and our team has sent you the network form.

^MN
's update14 Mar 2023, 14:23
Reviewer Update
I just filled the form we will wait for the response
Cell C
Cell C's reply14 Mar 2023, 14:30
Official
Thank you. The matter will be escalated to our Network Team. 

^NT