Cellc don't do refund they ***** your money

Good day After so many attempts to contact cellc and still no response and they just don't care to came back to me, do you whant to keep my refund or what, I did make a complain at Helopeter and on the complain at bourt for business and still no response of vcellc is these email still active.

Just whant to find out when will you pay back my money to me Acc no *** Ref no ***6 Cell no ***