CellC does not support EFT for self employed

Good day

I have had a Cell C account for several years. First under my ex-wife's name and last two years under mine. It was via debit order till I finally got it so I can pay and better manage account via EFT. When I took the upgrade after the two years I was told they would not do it unless it is placed back on debit order. I was forced to do so. I am self employed so do not earn a salary on a fixed date. Being so I often paid my account via eft in advance or a day or two after their fixed date they say they need.

Now that I am forced to be back on debit order by Cell C, they debit my account and when it comes back returned to them my bank charges me R150 per return. Cell C has cost me over R600 in fees that my bank reflects as Admin Charges. How is a working man supposed to deal with this loss when every penny counts in your household and you are the only bread winner living hand to mouth. Because of their procedure and unwillingness to allow me to pay via eft, the have taken food out of our mouths due to bank fees which can be avoided. I want that money back. CellC must refund me for this inconvenience to my CellC account.. I will further more bring my bank account back up to date then myself. As a self employed individual I have found it very hard to work with financial institutions as they want to see a fixed income. On a good day I could earn four times my fixed job income but last three months it's not been great being the only bread winner. All income goes to food, electricity and other basic needs. So CellC I need my phone to gain business, clients and income. Fix this problem. Refund me my losses and place me on EFT. I have proven I can manage the account in the past and have been working hard to up my credit score and now you messing everything up. FIX IT!