1 reviews | Active since May 2015
CellC Disconnected my Contract mid month!!!
CellC Disconnected my contract today without any prior notification nor contact.<br> I Have just been in contact with the CellC contact Center in regards to this at which stage the contact centre agent demanded 50% of my current monthly bill before they will re-connect my contract due to the fact that I have used R500 more on my contract this month than any other month. I Have not specified a soft lock and my bill is not in arrears, and I must admit now after being many years with cellc that they are most definitely the most pathetic service provider out there if this is in fact the way that they require to treat customers.<br> <br> This is unacceptable, there is no other network that disconnects your contract in the middle of the month and demand money to reconnect it!!!
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
