1 reviews | Active since Dec 2015
CELLC DEDUCTED MONEY FROM MY ACCOUNT
MY MOTHER HAS 3 CONTRACTS WITH CELLC, ALL OF WHICH THE MONEY IS BEEN TAKING OUT OF MY ACCOUNT. FOR THE PAST TWO MONTHS THEY HAVE DEDUCTING MONEY BUT MY SIM CARDS HAVE NOT BEEN ACTIVATED. I GO TO STORE, THE GIRL TELLS ME WE BUSY WAIT IN THE LINE, I WAIT ONLY TO FIND OUT THEY OFF LINE. TODAY I CALLED HER SHE SAID THE MONEY IS NOT REFLECTING IN THEIR SYSTEM. CELLC DEDUCTED -R2600.00 WITHIN NOVEMBER AND THIS MONTH. MY PAYDAY IS ONLY ON THE 25 OF EVERY MONTH BUT CELLC DEDUCTED R1295.00 OUT OF MY ACCOUNT ON THE 15/12/2015. I AM VERY UPSET AND DISAPPOINTED. STILL NOW MY HUSBAND AND I CANNOT USE OF NEW CONTRACT PHONES. AT FIRST THEY SOLD US A PHONE THAT WAS BROKEN, THEY REPLACED IT. NOW THIS ISSUE. HAD PAID FOR CONTRACTS OVER 4 YEARS FROM THE SAME STORE AND NEVER HAD THIS ISSUE BEFORE. ALSO SHE HAD GIVEN ME phones THAT ARE ALMOST OUTDATED WHEN WE ASKED FOR AN ADVSANCED TYPE OF PHONE. I TOOK TWO PHONES FOR MY HUSBAND AND I. <br>
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We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
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Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
