DQ
David Q

1 reviews | Active since Sept 2014

11 Apr 2019, 13:59

CellC data transfer has a Limit - Unlike what CellC web site says

Complete and utter false advertising. I called the call center as well and her attitude was she will give me another email address to complain to. That's not my duty its hers, she is employed to do a job. This is a serious infringement on advertising.

They clearly advertise on all their web pages as well as terms and conditions that data can be transferred between Cellc numbers with no limit besides what you have available on the transferring sim. i.e if I have 20Gb I should be able to transfer 20GB. According to them its only one. Total trick to get you to buy large amounts of data thinking you can transfer it. https://www.cellc.co.za/cellc/value-added-services-dataTransfer

0
Replies (1)
Cell C
Cell C's reply11 Apr 2019, 15:29
Official
Good afternoon David

Thank you for bringing this matter to our attention, we will look into it and get back to you.

Apologies for the manner in which this matter was handled.

Regards
Cell C | PN