CellC Data ****

On the 24 November 2017 CellC loaded 150GB of Promotional data onto my account. This data was unsolicited from myside and didn’t come with any email, sms or other notification stipulating the terms and conditions of usage.

I assumed that this data was part of a black Friday special and used the data to access the internet. I was subsequently charge R705 for internet usage. After contacting CellC at the time to dispute the charges I was informed the promotional data could only be used under certain special conditions and the charges stand. I find this false advertising. misleading and ******* practise on the part of CellC. After numerous follow up calls (07 December, 11 December) they still refuse compensation, merely stating their system doesn’t allow it.