TN
Tania N

1 reviews | Active since Sept 2015

16 Sept 2015, 22:37

Cellc data ****

Cellc phoned me about a high usage line... Said that I bought ((((IN ONE DAY))) 10 x 20gig data bundles!!!! I mean seriously!!!!! I told them I DID NOT PURCHASE IT but they insist that I bought over R10 000 worth of data!!!!! I cannot afford to pay this and I state again... I DID NOT PURCHASE THE DATA!!!!!! How the hell do I sort this out!!!!!!?

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Replies (1)
Cell C
Cell C's reply17 Sept 2015, 08:09
Official
Hello Tanika210,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,