IN
Ingrid N

1 reviews | Active since Sept 2011

30 Apr 2015, 12:06

CellC Customer Service shocking!

I have had a contract with CellC for many years, they change the conditions of the contract to suite themselves with no prior notification, monthly debit orders vary and the staff who answer the phone - well the service is totally appalling! I asked when my contract expired and Ntabiseng could not work out a year from today (May 2015)!!! Shocking service!

0
Replies (1)
Cell C
Cell C's reply30 Apr 2015, 13:18
Official
Hello blondie,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | DA

Best regards,