MM
Mohau M
1 reviews | Active since Jan 2020
04 Sept 2024, 10:36
Cellc contracts are a ****
I took out a contract on the 17 the Sep 2022 paid pro-rata fee it's a 24 month contract so sep24 it's coming to an end I called in on the 17th of Aug 24 to request cancelation and was told my last installment will be 1st of Sep 24 for the reaming benefits today I am supprised because they say I am still gonna pay 1st Oct 24 so I have been paying the contract for 25 months cell is a ******* I advise people not to take out contracts with cellc because if I refuse to pay it will also affect my credit score they are even refusing the initially contract does not even mention the end date. I feel like they do this to keep clients paying
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Replies (1)Cell C's replyOfficial
04 Sept 2024, 11:21Dear Mohau Makgata,
Thank you for reaching out to us.
Please note that if your debit order is scheduled for the 1st of each month, it means that you are paying in arrears. Therefore, the payment due on October 1, 2024, will correspond to the invoice for September 2024.
Regards,
Cell C | TN
Thank you for reaching out to us.
Please note that if your debit order is scheduled for the 1st of each month, it means that you are paying in arrears. Therefore, the payment due on October 1, 2024, will correspond to the invoice for September 2024.
Regards,
Cell C | TN
Best regards,
Cell C's reply04 Sept 2024, 11:21
Official
Dear Mohau Makgata,
Thank you for reaching out to us.
Please note that if your debit order is scheduled for the 1st of each month, it means that you are paying in arrears. Therefore, the payment due on October 1, 2024, will correspond to the invoice for September 2024.
Regards,
Cell C | TN
Thank you for reaching out to us.
Please note that if your debit order is scheduled for the 1st of each month, it means that you are paying in arrears. Therefore, the payment due on October 1, 2024, will correspond to the invoice for September 2024.
Regards,
Cell C | TN
Best regards,
