JW
Jeremy W
1 reviews | Active since Nov 2017
06 Jan 2025, 09:40
Cellc contract violation
After getting into a cellphone contract cellc increased my monthly subscription without my consent. i feel that they have violated the terms of the contract and should be taken to court for this. I will sent a complaint to ICASA as well
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Cell C's replyOfficial
06 Jan 2025, 09:55Dear Jeremy Williams
Thank you for contacting us.
We sincerely apologize for the inconvenience and frustration you've encountered with regards to the price increase that took place.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you to issue feedback.
regards,
Cell C | MM
Thank you for contacting us.
We sincerely apologize for the inconvenience and frustration you've encountered with regards to the price increase that took place.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you to issue feedback.
regards,
Cell C | MM
Best regards,
Cell C's reply06 Jan 2025, 09:55
Official
Dear Jeremy Williams
Thank you for contacting us.
We sincerely apologize for the inconvenience and frustration you've encountered with regards to the price increase that took place.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you to issue feedback.
regards,
Cell C | MM
Thank you for contacting us.
We sincerely apologize for the inconvenience and frustration you've encountered with regards to the price increase that took place.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you to issue feedback.
regards,
Cell C | MM
Best regards,