GP
George P

1 reviews | Active since Jun 2012

11 Apr 2017, 12:39

Cellc Contract upgrade issues

<p>Well after a few years of being a customer of cell c and having 4 contract with them, I wanted to start closing my contracts. I changed my mind and decided I would go for an upgrade rather only to get turned around, they couldnt offer me the contract i wanted due to my account being in arrears. According to my invoices everything was and is paid up. They instead offered me a piece of **** contract. So now im back at that point where i would rather cancel my contract at the end of the term. unfortunate!</p>

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Replies (2)
Cell C
Cell C's reply11 Apr 2017, 12:57
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply12 Apr 2017, 09:20
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,