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emerelda S

1 reviews | Active since Sept 2009

12 Aug 2023, 08:31

Cellc contract

much upset.

Im going to complaint by the ombudsmen because I gave my bank details 3 times since I started the contract. My bank account was never debited from my account.I even sent the bank statement from Jan 2023 until now Aug 2023 to show no debit orders.

I call cell c customer care I went to cell c Kenilworth branch to try and sort this out.

I asked that all the R70 extra charges get removed from my cell c account because no debit orders went off I was charged extra charges for no reason.

I paid R700 so far because I need to know my actual balance..

Today I received a sms saying I owe over R8000 when I never received the proper service?

I even sent my bank statement to show .

No one called to even speak to me .

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