PC
Precious C

1 reviews | Active since May 2024

14 May 2024, 11:56

Cellc complain

I have been a customer for cellc contract over 2 years earlier this year I canceled my 2 contract with them because it has ended I told them the reason I'm canceling it's bcoz I also hv 2 new contract that I took in August which was like 5 months ago so I wanted to focus on the new 1,my contract was canceled and I paid a balance of 1260 come month end I checked if it has cleared it showed that the account was in arrears I thought thy will update end of March bcoz I paid late but even today I tried calling cellc I was told I owe the R36 I paid it hoping it will clear everything now the account still says n arrears called cellc more than once but nothing I'm so disappointed and the fact that I still have 2 contract with them makes me want to cancel but I'm afraid thy will do me dirty again

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Replies (1)
Cell C
Cell C's reply14 May 2024, 12:08
Official
Dear Precious Choks
Thank you for contacting us.

Please accept our sincerest apologies as we follow up on this matter. We will contact you within 24 hours. 

Regards
Cell C | NT

Best regards,