kN
kevin N

1 reviews | Active since Nov 2016

04 Dec 2024, 16:49

Cellc Clueless again.

Cell C! I cancelled 3 active contracts in and around May.They seem to have activated a dormant number that was cancelled over a year ago, and continued debiting me. I in turn kept reversing the payments, only to now have an adverse on my name and legal fees. I called in but Cellc are clueless here .How does this operator still stay in business .Stay away from this clueless bunch!

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Replies (1)
Cell C
Cell C's reply04 Dec 2024, 17:25
Official
Dear kevin Naidoo

Thank you for getting in touch.

We sincerely apologize for the unpleasant experience you’ve had. This is not the level of service we strive to provide at Cell C, and we understand your frustration.

Rest assured, the matter will be escalated to our support team for further assistance, and we will be in touch with you shortly to resolve the issue.
Regards 
Cell C | NT