AE
Andries E
1 reviews | Active since May 2010
08 Jun 2015, 12:49
CellC changes Contract without Client Concent
I had two a contract with CellC for over 24 months. This weekend I was informed that both contracts were amended by CellC without my consent. Every month I paid for 100 minutes, 100 sms's and 1GB data. Now my package was changed to 100MB data. Why? How can CellC just amend a contract without discussing it with the client? Poor customer service.<br> I have just canceled by Data contract with CellC. Definitely considering of porting these to voice contracts to another SP.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
08 Jun 2015, 12:55Hello andriese,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply08 Jun 2015, 12:55
Official
Hello andriese,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
