AK
Amit K

1 reviews | Active since Nov 2012

12 Aug 2021, 08:20

CellC cfibre: Internet connection down since 1 week

My cfibre internet line is down since 5-Aug-2021. A ticket was opened on the same day (CF202833) to track the issue. However, since there is no commitment from cfibre support team to resolve my issue. Every time I call, I have been advised to wait for 24-48 hours before I can receive an update. This level of service is disgraceful and highly *********.

I don't want any apologies. Please fix my internet connection issue.

0
Replies (2)
Cell C
Cell C's reply12 Aug 2021, 08:45
Official
Hi Amit

Kindly note that a follow up request has been sent to Fibre, do expect a call.

^PN

Best regards,

AK
Amit K's update13 Aug 2021, 09:14
Reviewer Update
Another day wasted with no one contacted me to give an update. Today is the 8th day and I am still sitting with no internet. Their twitter handle is happily ignoring my comments. What a service!!!!