1 reviews | Active since Mar 2026
CellC Cellphone Contracts- Horrible Experience!
I am absolutely upset with the service I’ve received from Cell C. Horribly upset. My and I recently decided to take on the IPhone 17 256gb contract on the 16th of Feb, we were approved and all but we unfortunately couldn’t get the phone on the day. We were told the product has been ordered as it isn’t in stock at the warehouse , but that we will however get it within 5-7 business days. This is the 4th week of waiting now! I am constantly calling the Kolonnade branch we got the contract from , no help. The CellC helpline of which frustrates me further because they will claim not to know anything, yet proceed to debicheck us, telling us lies that we will get the phone in 3-5 business days. Everyone is clueless, yet we have debicheck mandates and signed contracts on a phone we don’t know when we will receive. This has been an unbearable experience and I would not wish this frustration on anyone!!! Absolutely unacceptable service from CellC , unacceptable!
Ntibi from our support team has confirmed that they have reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.
Cell C | DA
Ntibi from our support team has confirmed that they have reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.
Cell C | DA
Thank you so much for sharing your feedback! We’re thrilled to hear that Ntibi was able to go above and beyond to resolve your concern.
We truly appreciate your patience and understanding during the delay, and we’re grateful for your kind words acknowledging Ntibi’s efforts — we’ll be sure to share this recognition with her. Your experience is exactly why we strive to provide exceptional service, even in challenging situations.
May we kindly ask for a minute of your time to rate the level of service you received by using the link below:
https://www.hellopeter.com/cell-c
Your feedback means a lot to us and helps us continue improving our service.
Cell C | BMT
Thank you so much for sharing your feedback! We’re thrilled to hear that Ntibi was able to go above and beyond to resolve your concern.
We truly appreciate your patience and understanding during the delay, and we’re grateful for your kind words acknowledging Ntibi’s efforts — we’ll be sure to share this recognition with her. Your experience is exactly why we strive to provide exceptional service, even in challenging situations.
May we kindly ask for a minute of your time to rate the level of service you received by using the link below:
https://www.hellopeter.com/cell-c
Your feedback means a lot to us and helps us continue improving our service.
Cell C | BMT