CellC Cancellation fighting

Hi all,

On the 1st of June I called in to give my 30 day notice of cancellation at the end of my contract. Person who assisted me advised last Debit order will be end of June and that there won't be benefits for July.

Fast Forward 1st of July - benefits are loaded. I called in and gent advised because they load benefits on the 1st the benefits will fall away that evening at midnight.

2nd July - benefits are still there - Phoned in again and logged a call.

8th July - Extremely arrogant lady phones me to tell me she heard they advised debit order will be June but they made a mistake - last debit order will be July BUT I am already on Pre-paid effective 01/07 and since I was not expecting a Debit order end of July I got a new contract from another service provider. This means I am paying R 799 for literally nothing.

Invoice B*** - 01/05/2021 - Current Month 23 of 24 - R 666.62 outstanding Handset amount - R 666.62 Monthly charge

Invoice B*** - 01/06/2021 - Your contract has either come to an end and you are now on month to month, or you do not have any device commitment fees remaining on your contract. Please contact us to check if you are eligible for an upgrade.

Invoice B*** - 01/07/2021 - States the same but the arrogant lady still wants to insist there is outstanding handset fees.

I DO NOT WANT JULY BENEFITS - I DO NOT NEED JULY BENEFITS.

Take the benefits off my line and do not debit me.