Cellc Call centre is of no help

The Cellc fiber is so bad, cellc doesn't even mind that your business is losing out on money since 01/10/2019 I am waiting for fiber to be installed but they deduct the money every month.When I asked to speak to the manager Neville the consultant said hes to busy . Please refund my money and cancel my contract 01/10/2019 CF 093196 order for transfer done 10/10/2019 SADV order number 58811 More order numbers CF 098087 CF 098411 I have requested on the 18 October to please cancel all my cell contract due to bad service and was promised the next day this would be sorted out, then sadv came on the 27 October but forgot to bring the black box. I am still waiting and was told this morning that it's my problem if the debit order is going off the manager Neville is to busy to speak to me.

I kindly request all monies be returned as this is ***** if there is no service but cells are debiting my account, my business has been on 2 months no activity due to cell c staff being ***********