Cellc Call center terrible service once again
<p>I was in two minds to do this upgrade, now i regret doing it, because once again CellC has proven that the call centre are unable to assist their clients.</p> <p>Did the upgrade, wanted it to be affective ammediatly, now i get told i have to wait three months before i can use my new device/package.</p> <p>This is unaceptable.</p> <p>A couple of months ago i did an upgrade on one off my other numbers and the new package was available immediatly to use.</p> <p>I had it with cellc call centre, terrible service, why cant they just immediatly do the change ? I spend so much money with cellc each month i really expect a much better service. I made a mistake i should have rather gone to CellC in Canal Walk, service there is excellent, now i am stuck with this fustration. </p>
Hi Marinda
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
Sincere apologies for the inconvenience caused.
Regards
Cell C | PN
Hi Marinda
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
Sincere apologies for the inconvenience caused.
Regards
Cell C | PN
I just want to say Thank you so much for sorting out my complaint. It was done qucik and professional I do appreciate that. I am able to use my new device and I am happy about that. Thanks Cellc and Danielle you were awesome
I just want to say Thank you so much for sorting out my complaint. It was done qucik and professional I do appreciate that. I am able to use my new device and I am happy about that. Thanks Cellc and Danielle you were awesome
You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
