JVdW
Johannes Van der Walt

1 reviews | Active since Feb 2010

23 Feb 2015, 12:47

CELLC BREACHES CONTRACT THIEV.ES

CELLC IS WORTHLESS AND ***********, WE ALL KNOW THAT. CELLC HAS NOW STOOPED TO AN ALL TIME LOW AND BREACHED MY CONTRACT BY INCREASING THE AMOUNT ON A FIXED SET AMOUNT PER MONTH. THE IMBECILE WHO RESPONDED TO MY FIRST COMPLAINT TOLD ME THEY NOTIFIED ME. 1 I NEVER RECEIVED ANY NOTIFICATION WHATSOEVER - CELLC DID THIS WITHOUT MY PERMISSION. 2. THEY DIDN'T SEND ME THE INFORMATION AFTER THE INITIAL COMPLAINT. 3. I ASKED INFORMATION ON HOW TO PORT SEEING AS I WILL LEAVE THIS COMPANY THAT WILL SOON BANKRUPT ITSELF BECAUSE OF ITS USELESS SERVICE AND THE WAY IT TREATS ITS CUSTOMERS - I DIDN'T RECEIVE THAT. NOT ONLY DOES CELLC BREACH THEIR CUSTOMERS CONTRACTS, DELIVER THE WORST SERVICE, BUT IT WON'T EVEN HELP ME LEAVE THEM. I HAVE FILED A COMPLAINT WITH THE OMBUDSMAN STATING THAT THEY BREACHED MY CONTRACT, HOPEFULLY SOMETHING WILL BE DONE. IN THE MEANTIME WE SHOULD START A GROUP - PRAY FOR CELLC'S BANKRUPTCY. THE QUICKER THIS HAPPENS THE QUICKER WE CAN JOIN A NETWORK THAT ACTUALLY WORKS. IF THIS MATTER ISN'T SOLVED I WILL FREEZE THE DEBIT ORDER, GUESS YOU CAN SAY THE OMBUDSMAN ISN'T THE ONLY HELP I ACQUIRED. YOU BREACHED THE CONTRACT - I GOT A LAWYER. CELLC IS THE WORST EVER.

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Replies (1)
Cell C
Cell C's reply23 Feb 2015, 13:10
Official
Hello JohannesL,

Please note that Cell C made an effort to notify customers of the price changes via SMS, pop up messages on data devices, monthly invoices and on the Cell C website.

Regards
Cell C | PN