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Corne E

1 reviews | Active since Mar 2021

01 Mar 2021, 14:40

CellC Breach of Contract

CellC Breach of Contract - Agreement Number: *** The problem regarding Nite Data on the Connecta Home (50GB Anytime data and 50GB Nite Data) has not been resolved after multiple efforts. Efforts made to resolve the issue, include: 1. Several requests to CellC technical via the app (5 requests) 2. Email response to *** 3. Telephonic conversation with Nhlanhla of Customer Contact Centre (***) 4. Physical visit to Clearwater mall CellC branch (spoke to Andrea) 5. Two support tickets logged via web portal. 6. CellC Customer Service facebook page and messenger STILL NO RESPONSE!!!! CellC blatantly disrespects their customer base - watch this space people are going to abandon this despicable service provision.. YOU DO NOT DESERVE LOYAL CUSTOMERS!!!!!!

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