CellC billing clients incorrectly and *******ly when contracts cancelled.

<p>I have cancelled both my contracts with Cell on numbers ********** and ********** 497.</p> <p>Cellc was billing me falsely for the past 3 months, which I eventually blocked all debits from cellc via my bank and advised them to correct my accounts first and then I will pay them the correct outstanding amounts.</p> <p>They finally got ********** billing correct and I paid the outstanding amount.</p> <p>Till date on the other number ********** they cannot get the reversal of the contract correct and still billing me for the old contract of an amount of R260 yet iv asked the cancellation’s department to cancel this contract at the beginning of September, further to this why are they still billing me the full contract amount as even if they bill me the subscription it does not amount to R260 it should be R110, As I returned the device and reversed the upgrade.</p> <p>Now the call center agent says I owe you guys an extra R260 on top on the bill for R489.21, this is dam ridiculous that your billing department cant get their accounts correct after requesting this over ten times. I so fed-up with cellc now that I have seeked legal assistance as they seem to false bill their clients and make money of us.</p> <p>I have not used this contract entire of September and you guys can check your system I did not get any minutes or data in September, so how can I be billed for this, now when I call the cancellations department to cancel the contract they say to me I cannot cancel as my account is in area’s, these people that work in the call centres are so ******** that they cannot follow simple instructions of cancellations and getting the billing correct.</p> <p>I want the manager from the billing department to sort my bill out and the manager from the cancellations department to cancel my contract and I am asking this for the last time now.</p> <p> I am sick of cellc and their services and their staff that’s ***********.</p>