BC
Barrie C

1 reviews | Active since Apr 2009

13 Jan 2022, 08:37

CellC Bait and Switch *****

I have just purchased 12 months of data using the CellC android app. Quoted price is and was R399 for 1000mb/mth. The actual bill reflected on the app is R798 - CellC effectively charged me double the amount for my 1Gb. Classic bait and switch maneuver by a *********. Screen shots available if anybody is interested. Another triumph for CellC customer retention

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Replies (1)
Cell C
Cell C's reply13 Jan 2022, 13:15
Official
Good day Barrie 

Thank you for contacting us. 

The matter will be escalated to our Support team for assistance. Do expect our call shortly. 

^NT