1 reviews | Active since Nov 2016

01 Dec 2016, 19:07

Cellc bad service delivery

<p>Cell c has failed to deliver my Huawei P9 white, which I've upgraded to and it's over a month now. I have called in several times but only to listen to empty promises. I have 5 contracts with cellc and I ask myself why oh why?. I'm highly disappointed and expect a speedy response. </p>

0
Replies (3)
Cell C
Cell C's reply02 Dec 2016, 07:19
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply02 Dec 2016, 11:55
Official

Derrick confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN

Best regards,

's update02 Dec 2016, 15:14
Reviewer Update

What feedback? all he did was apologise. He said he will get back to me which he didn't he said he would listen to the calls I made to cellc and find out which manager spoke to me. He didn't even know If the phone I wanted was in stock he was going to check that as well. So I still haven't been assisted.