Cellc bad service

Warning to all cellc clients.

I requested a settlement amount for my two contracts from cellc.

The consultant forwarded me the settlement amount which I paid and i forwarded the POP.

Awhile later cellc listed my accounts on the credit bureau for late payment.

I enquired about this and only then was I told that my settlement amount did not include my current month.

I then paid the current outstanding amount.

I requested an urgent paid up letter from cellc as well as a removal of the credit default listing as this was caused by poor communication from cellc.

I have been requesting this issue to be resolved for the past few months, but cellc has no interest in resolving it.

The call centre say there is nothing they can do only the legal department can attend to it.

I'm convinced the legal department has moved out of the country because there is no way to contact them phone line is dead and they don't respond to emails.

Cellc your customer service is extremely poor you should be embarrassed.

The only way I could write this review is to a least select one star and cellc you don't even deserve that star.