1 reviews | Active since Jun 2017
Cellc bad customer service
<p>Since i've joined cellc on a pinnacle contract they have assured me tat my monthly bill would only be R999.00. Since the first month that i have joined my contract has never been under a R1200.00 I have been to Cellc to wonderpark they have called the customer service countles times this has been going on for + - 6 months .Cellc Sales consultants and the customer service assured me that the contract would everytime from now on ONLY be R999.00. My bill this month for May is R1251.17. I never used up my data infact i have a seperate internet service to where i connect to a wifi router that my son pays for. Cellc also promised me that they would send me all statements every month it's costing me to go into a branch to get statements which costs me more money in the end.</p> <p> </p> <p>If this is the service standard and promises Cellc makes i would rather do business with another service provider.</p> <p> </p> <p>I am FED UP with cellc's pathetic service</p>
Hi Liza
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Hi Liza
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Please respond to Theodorah's email for further assistance.
Regards
Cell C | PN
Please respond to Theodorah's email for further assistance.
Regards
Cell C | PN
