CELLC AT FAULT BUT WANTS ME TO PAY!!!!!

Good day,<br> <br> With regards to my billing dispute, i was told that CELLC is at fault and yet you refuse to acknowledge that i will NOT be paying anything. The call recording itself states that there was no mention of this being an open line and that i would only be paying R99 per month and YET CELLC still wants to debit my account for an incredible amount of usage which i did not even use. as stated i had problems connecting to the internet and for them to charge me almost 3000 rand for 2 weeks and almost another 2500rand for under a month with the internet connection problem and stopped using.<br> Still i requested a copy of the recording and nothing to date.<br> Im quite fed up now. CELLC tries to get money out of me by always changing their reference number and the amount they want to charge me for a fault on their side.<br> <br> The fact that CELLC admits the fault, i will be taking this matter even further with legal action to be expected at the soonest.<br> I will most certainly not tolerate my account being debited for ridiculous amounts and i will keep reversing these unauthorized debits on my account.<br> <br> I WANT THOSE RECORDINGS ASAP. <br> <br> Regards<br> Soraya (Unimpressed)