NN
Naomi N

1 reviews | Active since Sept 2016

10 Dec 2023, 20:43

CELLC ARE LAIRS AND ******* AND MAKE BROKEN PROMISES

CELLC IS AT IT AGAIN. EVEN AFTER SPEAKING TO THE MANAGER ON FRIDAY, HE ASSURED ME THAT THEY STOPPED ALL DEBITS ON MY ACCOUNT, AND THE ACCOUNTS DEPARTMENT WILL CALL ME ON THE 11TH DEC 23, AFTER ME GIVING HIM A TIME FOR THEM TO PHONE ME, CELLC STILL DEBITS MY ACCOUNT TODAY , 10TH DEC WHEN THERE IS NO FUNDS IN MY ACCOUNT, CAUSING MORE UNPAIDS, WHEN WILL THIS END, WHEN WILL THEY STOP PUTTING SAND IN MY FOOD, WHEN WILL THEY STOP *****ING FROM ME AND CAUSING ME MORE FINANCIAL BURDENS, THE MANAGER IS A ****, AND A CHEAT ANE CLEARLY USELESS AT HIS JOB AND SO ARE ALL THE SOCIAL MEDIA LADIES THAT PHONED ME, CELLC HAS BEEN CAUSING ME GRIEF SINCE APRIL 2023, AND THE CONTINUE TO HARASS ME AND PUT ME MORE IN FINANCIAL CONSTRAINTS, IF SOCIAL MEDIA IS USELSS AND THE MANAGER IS USELESS , I NEED THE CEO TO PHONE ME, AND NOW STOP DEBITTING MY ACCOUNT, FOR ALL THE TRAUMA, THEY HAVE CAUSED ME NOW I WANT THEM TO WSRITE THE DEBTS OFF, CAUSE i HAVE PAID MORE TO MY UNPAIDS IN MY BANK ACCOUNT , EVERYTIME THEY TRIED TO ***** FROM ME, THEY ARE *******, ****S AND DONT KEEP UP TO THEIR PROMISES.I AM NOT GETTING ANYWHERE WITH THEM. STOP HARASSING ME AND *****ING OFF ME, AND TO THE MNAGER THAT PROMISED TO STOP DEBITTING MY ACCOUNT AND OFFERING ME 20% REFUND, I WANT YOU TO WRITE OFF MY DEBT AND YOU PAY FOR IT, PUT YOURSELF IN MY SHOE, DONT WASTE YOUR TIME PHONING ME AND THEN AS SOON AS THE CALL IS OVER, ATTEMPT TO ***** FROM MY BANK ACCOUNT, YOU HAVE NO REMORSE AND SYMPATHY FOR CUSTOMERS.

0
Replies (2)
Cell C
Cell C's reply11 Dec 2023, 07:18
Official
Dear Naomi Naidoo,

Thank you for reaching out to us.

We sincerely apologize for the unpleasant service you've experienced and frustration caused. Please note that your query is pending with our Team and the matter is being attended to. You will be contacted for further assistance. 

Regards,
Cell C | GN
NN
Naomi N's update12 Dec 2023, 18:07
Reviewer Update
CELLC IS ATG IT AGAIN CONTINOUSLY DEBITTING MY ACCOUNT AND LYING THEY CANNOT GET A HOLD OF ME. SOCIAL MEDIA IS USLESS ESPECIALLY PHUMZILE. JOY FROM CUSTOMER SERVICES PHONED ME TODAY AND WAS UNHELPFUL, THE MANAGER FROM CELLC IS A ****, WHAT DO I NEED TO DO FOR THESE PEOPLE TO STOP ROBBING ME AND EATING OFF MY PLATE, THEY HAVE COST ME OVER R1500.00 IN UNPAIDS AND YET THEY STILLL CONTINUE *****ING DESPITE THE MANAGER PROMISING TO GIVE ME 20% REFUND, AND NOT DEBIT MY ACCOUNT, WE ARE OVER WITH THE CONTRACT WITH CELLC AND THEYBSTILL HAVE NOT EMAILED ME THE AMOUNT I NEED TO PAY, BEAR IN MIND THEY NEED TO DEDUCT BTHE MANY R105'S IN BANK CHARGES I NEEDED TO PAY. I NEED SOMEONE IN SENIOR MANAGMENT TO PHONE ME, CAUSE CLEARLY THE TEAM ON THE GROUND IS WASTING MY TIME
I NEED PRIORITY ON THIS CASE