CellC are a bunch of ********** *******

I wanted to get data for my phone, so I made use of the emergency recharge service, I got the sms to say that R10 had been successfully loaded but I never got the R10, after phoning the call center four times to get through and speaking to very rude consultant I was put through to the technical department and I was told to turn off my back ground data. The technical guy told me that it was because my background data was turned on, so R10 lasted 1 second? I find this unacceptable as now my watsapp and emails are not synchronizing due to not only not having any data but also because the background data has been turned off. This is not the first time I have had problems with CellC, and every time I try to get things sorted out I get pathetic service and I have to spend the entire day riding around before it gets sorted. I upgraded from pay as you go to contract six years ago, as I was on pay as you go with them since they started in South Africa, I thought contract was supposed to better.............