FS
Faz S

1 reviews | Active since Jul 2020

31 Jul 2020, 07:15

Cellc and there bad service

I’m still waiting for a Cellc representative to get back to me, I case was logged at the beginning of July but no actual response from anyone at Cellc assisting me with my request

I requested that Cellc remove two of my cancelled accounts from there system as it still reflects on my credit reports.

I am patiently waiting for Cellc to send me proof that the accounts are cancelled.

0
Replies (3)
Cell C
Cell C's reply31 Jul 2020, 07:39
Official
Good day Faz Smith

Thank you for writing to us.

We have received your review regarding the update of your Cell C accounts.

 Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
 
 ^NZ
 

FS
Faz S's update06 Jan 2021, 19:13
Reviewer Update
Please note that it’s been months now and cellc still had not resolved this issue.

I will take this matter up with the Fruad department as I am still receiving emails from Cellc.


I would definitely stay away from Cellc the respond as if they going to assist but no one made contact with me

The credit bureau has advised that I take it up with there ***** department to get them to remove my old accounts
Cell C
Cell C's reply07 Jan 2021, 12:45
Official
Hi Faz 

Kindly reply privately to this message with your ID number and we will assist you. 

^MM