TM
Tshepo M

1 reviews | Active since Jul 2016

01 Sept 2017, 20:58

Cellc And Nudebt debacle

I was advised by cell c legal to pay my account using the following reference ********** 84. However i recieved another email from Nudebt advising me to use the following reference: ********** 4. I made the payment as per nudebt's advise but now they suggesting that i used a wrong reference and should have used the one given to me by cell c. I have proof of their emails. Now i am struggling to get a paid up letter. Please help.

0
Replies (3)
Cell C
Cell C's reply02 Sept 2017, 07:09
Official

Good morning Tshepo

We apologise for the poor service. You have come through to the correct platform for assistance and a resolution will be provided.

Do expect communication.

Regards

Cell C | PN

Best regards,

TM
Tshepo M's update05 Sept 2017, 18:55
Reviewer Update
Finally got Helped! Thanks 2"hellopeter"
Cell C
Cell C's reply06 Sept 2017, 10:02
Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Best regards,